Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

Middle Chare Surgery – Prescriptions can be requested by bringing your repeat slip to the surgery or ordering on-line, some patients maybe able to order through a pharmacy if you need assistance in ordering medication, please speak to use about this.

Woodlands Surgery – Prescriptions can be requested by bringing your repeat slip to the surgery or some patients maybe able to order through a pharmacy if you need assistance in ordering medication, please speak to use about this.

You can also:

We do not take repeat prescription requests over the phone or email.

Request prescription using GP online system

Manage repeat prescriptions via our online service. Log in and select an option. Please speak to a receptionist who will provide more details rregarding registering for this service.

Login for Online Services Register for Online Services

Not registered for Online Services yet? Request medication online without a log in with the Prescription Request Form.

Collecting your prescription

Give at least of 48 hours’ notice (2 full working days). Please allow extra time for weekends and bank holidays. Items that are not on repeat could take up to 72 hours.

Collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. This means that you do not have to come to the surgery to collect your prescription and then take it to a chemist.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions.

Non-urgent advice: Why can’t I get a prescription for an over-the-counter medicine?

Please don’t ask your GP for medicines which can be bought at the pharmacy. A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.

Further information about OTC medicines is available from NHS UK

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Opioids provide pain relief by acting on areas in the spinal cord and brain to block the transmission of pain signals. Opioids are considered to be some of the strongest painkillers available and are used to treat pain after surgery, serious injury and cancer. Examples of these include codeine, dihydrocodeine and co-codamol (which contains paracetamol and codeine).

What dose of opioid should I take?

The correct dose of any medicine is the lowest dose that produces a noticeable benefit. It is not usual to get complete relief of pain from opioids. Your GP may recommend an “opiate trial” for 2-3 weeks, then review if the benefits of taking the medication outweigh the risks. You should always take the correct dose of prescribed medicines. If you feel the dose isn’t enough, or if the side effects interfere with your life, discuss this with your GP.

What are the possible side effects?

When you first start taking opioids you can get some side effects, which usually stop after a few days. These include:
feeling dizzy
feeling sick (nausea)
being sick (vomiting)
feeling sleepy If pain has affected your sleep, opioids may help you to recover your normal pattern of sleep, but they should not make you drowsy in the daytime. Opioid medicines can cause some problems when you take them for long periods of time.
These problems include:
weight gain
lack of sex drive
* This is common when taking opioids and does not tend to go away the longer you take opioid medicines. You may need to try laxatives to treat constipation.

Can I drink alcohol?

Alcohol and opioids both can cause sleepiness and poor concentration. You should avoid alcohol completely when you first start on opioids or when your dose has just been increased.

Will my body get used to opioid medicines?

Opioids can become less effective with time (this is called tolerance) meaning your body has got used to the pain relieving effect of the medicine. You can also become dependent on opioid medicines (dependence).

What about addiction to opioids?

It is rare for people in pain to become addicted to opioids. People who are addicted to opioids can:
feel out of control about how much medicine they take or how often they take it
crave the drug
continue to take the drug even when it has a negative effect on their physical or mental health

Can I take this medicine long-term?

While opioids can have a positive benefit for some people living with long-term pain they can have serious consequences when they are not providing sufficient benefit or are being taken in a manner that was not intended. It is important to consider the risks and benefits of continued opioid therapy with your prescriber on a regular basis. Recent medical literature suggests that the risks to your health increase significantly when prescribing opioids at high doses for a long period of time.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation. You can discuss issues with pharmacy staff without being overheard.