Practice Manager
Rebecca Hutchinson
The Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.
Administration
Susan Burns
Medicines Manager
Lynn Guy
Data Quality administrator located at Woodlands Surgery
Suzanne Carr
Medical Secretary
Karen Oliver
Medical Secretary
Pam Rowe
Medical Administration
Leah Candlish
Administration Apprentice
Millie Moore
Administration Apprentice
Additional Roles
Yvonne Seymour
Practice Pharmacist
Hannah Russell
Pharmacy Technician
Jane Copeland
Care Coordinator
Donna Hilland
Care Coordinator
Reception
Sue Johnson
Receptionist located at Woodlands Surgery
Jonathan Brown
Receptionist located at Woodlands Surgery
Sylvia Brennan
Receptionist located at Middle Chare Surgery
Sarah Wilson
Receptionist located at Middle Chare Surgery
April Purvis
Receptionist located at Woodlands Surgery
Jo Walker
Receptionist located at Woodlands Surgery
Daniel Dobson
Receptionist located at Middle Chare Surgery
Bev Hewitson
Receptionist located at Middle Chare surgery
Lois Fowler
Receptionist located at Middle Chare Surgery
Leanne Dawson
Receptionist located at Middle Chare Surgery
Steph Robinson
Receptionist located at Middle Chare Surgery
Dionne Grant
Receptionist located at Middle Chare Surgery
The staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. Our staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.