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People with dementia want to feel confident and comfortable doing the things that are important to them, in their community. We as a practice have registered to become Dementia Friends and are encouraging our staff, colleagues and volunteers to become Dementia Friends also, you'll be making a huge difference to people affected by dementia.

Patient Online Service


This practice offers the facility for patients to view online, export or print detailed coded information held in their own records from 1st March 2016.


This practice currently offers the facility for patients:

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group.


NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.


All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.


The average pay for GPs working in this practice in the last full financial year was £59,016 before Tax and National insurance. This is for three full time GPs, four part time GPs and three locum GPs who worked in the practice for more than six months.

We now use EMIS access for repeat prescriptions ordering online. Please speak to a receptionist who will provide more details.



Please allow a minimum of 2 working days if ordering your prescription on line

Repeat Prescriptions

Middle Chare Surgery - Prescriptions can be requested by telephoning between 1.00 - 5.00pm (weekdays) or by bringing your repeat slip to the surgery.

Woodlands Surgery - Prescriptions can be requested by telephoning between 1.00 - 5.00pm or bring your repeat slip to the surgery.

Gardiner Crescent Surgery - Prescritions are taken over the telephone between 1pm - 3pm, or bring your repeat slip to the surgery.

Lavender Centre - Prescriptions are not taken over the telephone, bring your repeat slip to the surgery.

We also offer an on line prescription service. This service is to be altered from February 2014 to make the ordering of repeat prescriptions easier to use, however patients will need to obtain a password and patient number from reception to use this updated version.

Your script will normally be ready within 24 hours. If your request needs to be authorised by the doctor it will take longer. If you enclose a stamped addressed envelope we can post your prescription to you. You can also fax a copy of your request to one of the numbers below:

  • Middle Chare - 0191 3887448
  • Woodlands Surgery - 0191 4171868
  • Gardiner Crescent Surgery - 0191 3874644
  • Lavender Centre - 0191 3704199

Repeat Prescription Collection Service

If you take medication on repeat prescription you may wish to take advantage of a free service offered by several of the local pharmacies. They will offer to collect prescriptions from the surgery and have the medication ready for collection at an agreed time at their premises. If you wish to take advantage of this service you can find out which pharmacies participate by phoning your usual pharmacist or asking at the surgery reception.

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